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I am having trouble with diagnosis code Z71.9 being accepted as a payable diagnosis code for primary care provider. BCBS has told me this is a specialty based ICD-10 code. Primary Care, Internal Medicine double boarded Physician provided a Telemed service to a family who had questions regarding sending their children to daycare due to fears in relation to COVID19. No exposures, no symptoms, no testing, simply asking physician opinion of the safety or potential risk of sending the children to school. Please advise if there is another more appropriate diagnosis that could be considered billable by a PCP, or where I can find information to appeal this denial as I was not under the impression the diagnosis code was specialty based.
thanks in advance for your time and expertise.
Amanda
thanks in advance for your time and expertise.
Amanda