Certified Professional Compliance Officer - CPCO™
The AAPC's Certified Professional Compliance Officer (CPCO™) credential addresses the ever-growing compliance requirements of government laws, regulations, rules, and guidelines. Medical practices need staff who can develop, organize, manage, and direct the functions of a compliance department. The Affordable Care Act (ACA) indicates compliance programs will become a mandatory condition of enrollment in the federal healthcare programs. The requirement was confirmed by Daniel R. Levinson of the Office of Inspector General in his testimony to the House Committee on Energy and Commerce, Subcommittee on Health on Sept. 22, 2010.
As an individual holding the CPCO™ credential, you have demonstrated an understanding of the key requirements necessary to effectively develop, implement, and monitor a healthcare compliance program for your practice based on governmental regulatory guidelines — including internal compliance reviews, audits, risk assessments, and staff education and training.
The CPCO is a healthcare compliance credential that can take your career to the next level.
How Much Does a CPCO Earn?
Because a CPCO helps a practice or healthcare organization manage increased scrutiny of Medicare and Medicaid fraud and abuse and the impending requirement for mandatory physician practice compliance programs, they are an important part of keeping physicians free from legal issues. They are well compensated for their compliance expertise in many other areas of healthcare, as well.
According to AAPC’s 2017 Salary Survey, the average salary for the medical coding professional averages at $52,441. Obtaining the CPCO credential can help you to earn much more; they make $73,726 annually. There is potential to earn more, depending on demographic and experience. To calculate the average CPCO salary in your area, click here.
CPCOs will have demonstrated knowledge of:
- The Office of Inspector General’s (OIG) compliance guidance for individual and small group physician practices, clinical laboratories, and third-party billing companies
- Compliance program effectiveness
- Key healthcare fraud and abuse laws including the False Claims Act, Stark Laws, and Anti-kickback Statute, including the associated penalties
- How ACA will affect medical practices
- Other laws and regulations including HIPAA, Emergency Medical Treatment and Labor Act (EMTALA), and Clinical Laboratory Improvement Amendment (CLIA)
- Handling investigations, including self-disclosure protocols
- Requirements under Corporate Integrity Agreements (CIAs) and Certificate of Compliance Agreements (CCAs)
- Current investigative activities, such as Recovery Audit Contractors (RACs), Zone Program Integrity Contractors (ZPICs), Medicaid fraud control units (MFCUs)
- Various risk areas including items such as gifts/gratuities, conflicts of interest, use of advance beneficiary notices, teaching physicians’ guidelines, and incident-to services
The CPCO™ Certification Exam
- 150 multiple choice questions (proctored)
- 5 hours and 40 minutes to finish the exam
- 1 free retake to be used within one year of first attempt
- Approved references
The CPCO™ certification exam thoroughly covers:
- History of healthcare laws in the United States
- Past healthcare industry investigations
- Federal Sentencing Guidelines
- Implementation of Compliance Program Guidance
- Key agencies involved in healthcare compliance
- Current statistics related to CERT reports and National Healthcare Expenditures
- OIG five principle strategy
Physicians and Small Group Practices
- General guidance information
- The seven "steps"
- Standards of conduct and operational policies
- Oversight requirements
- Compliance training
- Monitoring and auditing
- Disciplinary actions
- Responding to detected offenses
Third Party Billing Companies and Clinical Laboratories
- Lab orders and billing
- Balanced Budget Act of 1997 and diagnoses
- Use of outside billing companies
- Supplemental hospital guidance
- Physician compliance program guidance risks
- Conflict of interest
- Medical necessity
- Advance Beneficiary Notices
- Incident to
- Overpayments/credit balances
- Certificates of Medical Necessity
- Certifications for Home Health & Therapy services
- Billing of non-covered services as if covered
- Teaching physicians
- Gainsharing arrangements
- Joint Ventures
- Limiting charges for PAR and Non-PAR practices
- Professional Courtesy/Discounts/Adjustments
- Rental of office space
- Unlawful advertising
- State escheat laws
- Difference between fraud and abuse
- Civil Monetary Penalties
- False Claims Act
- Anti-kickback Statute
- Stark Laws
- Fraud Enforcement and Recovery Act (FERA)
- Patient Protection and Affordable Care Act (PPACA/Health Reform)
- RICO (Racketeer Influenced and Corrupt Organizations Act)
- Mail/Wire fraud
- Subpoenas and search warrants
- Use of legal counsel
- Self disclosure protocol
- Qui Tam/whistleblowers
- Corporate Integrity Agreements (CIAs)
- Certification of Compliance Agreements (CCAs)
- Excluded Parties (OIG and GSA)
- RACs, ZPICS, MICs, PSCs, and MFCUS
- Federal regulations/citations/references
- Office of Inspector General
- Centers for Medicare & Medicaid Services
- Medicaid & Workers Compensation
Approved References for use during Examination
Reference materials are not required to take the CPCO exam. If the examinee prefers to bring a reference, the following references are allowed and should only be printed directly from the official websites. Notes are only allowed on the printed side of the documents:
Electronic devices with an on/off switch (cell phones, smart phones, tablets, etc.) are not allowed into the examination room. Failure to comply with this policy may result in disqualification of your exam.
Non-Approved Manuals During Examination
Due to the advantages of additional information and/or ease of use, the following books cannot be used during the exam:
- Study Guides and Practice Exams
- Any published references by HCCA
Recommended Resources for Preparation
Compliance Certification Requirements
While there is no experience requirement, we strongly recommend that the candidate have at least two years experience working with compliance programs and the associated laws and regulations. We recommend the individual also have at least an associate's degree in healthcare. The exam requires an understanding of a wide variety of compliance topics and issues, and practical application of those requirements to scenarios that is often gained through years of experience. Individuals who do not have compliance expertise or who have worked in limited compliance roles will need to become familiar with the different topics addressed on the exam breakdown tab on this page.
Be aware that this is a challenging, high-level examination which is not meant for individuals with limited or no compliance experience or training.
- Pay examination fee at the time of application submission
- Maintain current membership with the AAPC
- Renewing members must have a current membership at the time of application submission as well as when results are sent
Certification Exam Recommendation
The CPCO™ examination is recommended for individuals who have experience working in a compliance role or in a compliance department. The individual should be extremely familiar with the key elements required for compliance programs as well as the day-to-day operational aspects of compliance programs. Individuals should also be very familiar with the key laws and regulations impacting compliance programs, physician practices, and those used to address potential fraud and abuse, including their associated penalties and fines. Individuals should also know where to go and how to research information to identify correct practices to mitigate compliance risks.
Membership is required to be renewed annually and 36 Continuing Education Units (CEUs) must be submitted every two years for verification and authentication of expertise. For CEU requirements please see our CEU Information page.