Beginner's Guide to Revenue Cycle Management
Your instructor

Heather Johnson
Senior Copywriter and Storyteller / AAPC
Heather is a lover of great music (Dolly Parton), gardening and dogs. She loves to write and has dozens of journals depicting the most mundane parts of her life. Oh, and she uses words for work too.
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- 1:37Trailer: Beginner's Guide to Revenue Cycle Management trailer
1. Understanding revenue cycle processes
2. Revenue cycle management roles
3. Pre-registration and patient registration
4. Charge capture
5. Claim submission and adjudication
6. Payment posting, patient collections, denial management, and appeals
7. Revenue cycle challenges and opportunities
8. Technology and software solutions
9. Emerging trends in healthcare RCM

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