HEALTHCON Regional West: Denver

August 12-14, 2020 | 12 CEUs | $595 $495

About AAPC Regional Conference

Discover how to be a thought leader with some of the business of healthcare’s brightest minds. Breakdown the world of revenue cycle management and deliver breakthrough ways of getting your business fewer denials and better management. Plus, get the CEUs you need to maintain your certifications.

Here are a few more reasons to attend:

  • Get inspired during any of our 50+ breakout sessions
  • Build your network and connect with industry leaders and experts
  • Take the opportunity to hear our world class general speakers
  • Meet the makers of products you use every day

Tuesday, August 11, 2020

Pre-Conference

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8:00 AM - 4:00 PM

Pre1:Teach the Teacher

This workshop provides certified instructors with tools to improve their teaching and communication skills. This is also a great opportunity to network with other instructors. Earn 8 CTUs or 8 CEUs for participation in this workshop.

Wednesday, August 12, 2020

Pre-Conference

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9:00 AM - 11:00 AM

Pre2:Local Chapter Officer Leadership Training

Hear Ye, Hear Ye! Calling all local chapter officers! The AAPCCA Board of Directors will be holding a leadership meeting for the Denver Regional Conference. Please plan on coming a little early and meeting with your AAPCCA Board of Directors for some great tips on serving as a local chapter officer and networking with like-minded individuals! Everyone is very excited to see you in Denver. This meeting is only available to local chapter officers.

General Session

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1:00 PM - 2:00 PM

GS1:Conference Welcome

Join Bevan Erickson, AAPC’s CEO, for his State of AAPC address. He will cover exciting new and upcoming developments within your organization, why we’re moving in these directions, and how these evolutions will impact your daily life, both inside and outside of work.

2:15 PM - 3:30 PM

GS2:What Happens When E/M Guidelines Change?

How will this affect you? This session will discuss the upcoming changes to the E/M Documentation Guidelines released in the Proposed and Final Rules, and what changes to expect in years to come. We will review case examples and determine how overall code selection will be impacted applying changes to the guidelines. This will be an interactive session where the audience will be encouraged to share their best practices. Come be part of the solution to a complex coding structure.

Breakout Session 1

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3:45 PM - 5:00 PM

1A:Peripheral Vascular Discorders

Peripheral coding is a comprehensive area based on proper catheter selection as well as knowledge to identify the hierarchies required for correct reimbursement. The coder must recognize when to use the endovascular revascularization codes for the procedures on the legs vs. identifying when vascular family order is appropriate along with supervision and interpretation codes. A thorough understanding of the CPT guidelines to ensure correct coding is required.

3:45 PM - 5:00 PM

1B:Let’s Simplify General Surgery Coding

General surgery is a specialty that covers a wide range of conditions and procedures. Due to this, there are numerous coding guidelines from many sources that can make this specialty particularly complicated. This presentation will help simplify general surgery coding by compiling and reviewing these various coding guidelines and have a detailed review of the procedures, diagnosis, and coding for breast procedures, hernia repairs, abdominal procedures, and more. We will review important CPT guidelines, CPT Assistance instructions, American College of Surgeons recommendations, and NCCI edits and guidelines.

3:45 PM - 5:00 PM

1C:OutPatient CDI

3:45 PM - 5:00 PM

1D:That was Then This is Now

One of the greatest challenges of managing a multigenerational workforce is getting each generation to acknowledge and respect the unique attributes of the others. This session will give guidance to leaders to motivate all generations to reach the common goals of the organization.

3:45 PM - 5:00 PM

1E:Medical Necessity - Defining, Documenting, and Defending

3:45 PM - 5:00 PM

1F:E/M

Exhibit Hall

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5:00 PM - 5:45 PM

EH1:Break

Thursday, August 13, 2020

Exhibit Hall

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7:00 AM - 8:00 AM

EH2:Breakfast

General Session

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8:00 AM - 9:15 AM

GS3:Telemedicine Panel

Breakout Session 2

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9:30 AM - 10:45 AM

2A:Coding for Common Procedures in a Primary Care Setting

Primary Care providers have a lot on their plate. This presentation will dive into the common procedures seen in a primary care setting. This includes fracture care, injection, lesion removal, repairs and others. We will review these procedures from a clinical perspective and go over the coding concerns as well. This presentation should help to give you tools to help providers document and report the correct codes do the services provided.

9:30 AM - 10:45 AM

2B:Coding for Obstetrics

9:30 AM - 10:45 AM

2C:Emerging Payment Models and the Effect on Hospitals

This session will focus on emerging payment models in healthcare and their impact on hospital coding and billing. We will review value based care, population health, ACO's and quality metrics and trending. We will review the impact these have on RCM, CDI and compliance and how all these areas must work together for improved patient outcomes and appropriate reimbursement.

9:30 AM - 10:45 AM

2D:#Professionalism

Our first impressions are generated by our experiences and our environment, which means that we can change our first impressions. This session will review how making a good first impression can equate into a lasting professional career.

9:30 AM - 10:45 AM

2E:Testifying as an Expert in Medical Coding, Billing or Auditing

Every day attorneys are looking for Billing and Coding experts to give opinions about medical bills for lawsuits. Learn how to present yourself as an expert with the right resume/CV, how to let attorneys know you are available, how to review records and write an affidavit or an expert report. You may need to give your sworn testimony for deposition and possibly at trial and we will cover techniques for these areas. Learn how to turn your clinical expertise into a nice sideline to your job! Come learn from an expert on how to be an expert!

9:30 AM - 10:45 AM

2F:E/M Fundamentals for 2021 Guidelines

The E/M documentation guidelines for new and established patient visits are changing effective January 1, 2021. In this session we will review the new concepts and definitions so you understand the guidelines. This session is recommended prior to taking the specialty sessions in this conference track.

Breakout Session 3

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11:00 AM - 12:15 PM

3A:Coding Preventative Care Services

Preventive care is often a confusing topic, and defining the differences between chronic disease management, wellness, IPPE, and AWV is often a confusing differentiation. Let’s also complicate that with a sick visit in conjunction with any of these preventive services- when is that reportable and what level of service can be billed with such a comprehensive encounter. During this session we will define each type of preventive encounter, the documentation expectations of each, as well as speaking to visits billable in addition to the preventive encounter. Attendees will leave with a checklist of documentation expectations, and modifier 25 considerations to ensure accurate documentation, billing, and reimbursement for services provided.

11:00 AM - 12:15 PM

3B:NICU and Peds - Coding for Everyday Challenges

We will learn the basics of Ped coding and including NICU coding guidelines. Throughout the presentation we will review common coding denials and how to prevent them, how to improve documentation and how to discuss queries with physicians. As we examine real-life scenarios, we'll see the necessity of good documentation and identify instances where a follow-up query would help clarify.

11:00 AM - 12:15 PM

3C:COVID and Hospital Compliance – Compliance Before, During and After a Public Health Emergency

This session will focus on compliance lessons learned during the recent COVID pandemic. We will talk about compliance changes during the PHE as well as the new normal after the pandemic. Attendees will learn about compliance concerns post-pandemic. We will also review telehealth compliance before, during and after the pandemic.

11:00 AM - 12:15 PM

3D:Leadership and Communication

Whether you are a boss, a leader or have one of these, we can all learn from this presentation. We will review typical qualities of a boss and a leader. We will also discuss generational differences and how we communicate with the different ages. This session will finish up with communication styles and how to handle some difficult situations that you might be presented with.

11:00 AM - 12:15 PM

3E:Developing and Implementing an Audit Program for Physician Services

You know you need to audit, but you want to make the most of your limited resources – how do you focus on what’s most important and structure your audits for the most impact? Why physician practices don’t audit, the benefits of an audit program, what areas should be audited, the benefits of an internal auditor versus and external auditor, the protection provided by attorney-client privilege and more. From timing of the audit to choosing the auditor and the audit sample to delivering the results and educating the physicians, this session walks you thorugh every aspect of the physician audit process.

11:00 AM - 12:15 PM

3F:E/M Guidelines 2021

This session is intended for the attendee who has seen the layout of the new guidelines and is ready to go a step further. In this session we will address the documentation issues surrounding the new guidelines that are unique to OB/Gyn. We will review OB/Gyn cases and talk through education strategies for your providers.

Exhibit Hall

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12:15 PM - 1:30 PM

EH3:Lunch

Breakout Session 4

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1:30 PM - 2:45 PM

4A:NCCI: The Story

The Correct Coding Initiative (CCI) contains edits that show when codes cannot be billed together. Navigating these edits is not an easy task. We will look at the history of these edits, why they exist, and where you can find them. Then, we will talk about the nuances of applying the edits. We will look at modifier 59 in particular, as well as modifiers 25 and 51. This session will be beneficial to surgical coders and auditors of any specialty, but anyone wanting to learn the basics of these edits will find value.

1:30 PM - 2:45 PM

4B:Let’s Talk About the Changes in Psychiatry Coding

This course will cover the new psychological and neuropsychological testing, and health behavior assessment and intervention coding guidelines. We will cover the difference between “administration and scoring” codes and “evaluation services” codes. We will discuss time statements, commonly used tests, clinical processes, CCI edits, diagnosis coding, and more for these services. We will also review the 2020 coding changes for health behavior assessment and intervention and discuss the underutilization of these codes.

1:30 PM - 2:45 PM

4C:The Languages of Medicine – Beyond ICD-10-CM, CPT and HCPCS codes

1:30 PM - 2:45 PM

4D:Leadership in an Evolving Healthcare Culture

In this time of fast change and highly charged emotions leadership is more important than ever. We will go over core leadership values and how to engage them in an highly charged environment. We will discuss: • Core values • How to deal with team members in high stress • How to influence under anxiety • Examples on success stories

1:30 PM - 2:45 PM

4E:Forensic Auditing – Preparing Expert Reports for Litigation

1:30 PM - 2:45 PM

4F:E/M Guidelines 2021 - Primary Care/Family Medicine

This session is intended for the attendee who has seen the layout of the new guidelines and is ready to go a step further. In this session we will address the documentation issues surrounding the new guidelines that are unique to Primary Care and Family Medicine offices We will review cases that are pertinent to these providers and talk through some educational strategies for your providers.

Exhibit Hall

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2:45 PM - 3:15 PM

EH4:Break

Breakout Session 5

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3:15 PM - 4:30 PM

5A:Modifiers - What Do They Actually Modify

3:15 PM - 4:30 PM

5B:Infusion, Hydration, Injection Coding

Understanding the hierarchy of infusion, hydration & injection coding while following coding guidelines that appear to point you in another direction as you've just read an NCCI edit for a specific drug that required hydration pre/post a chemo infusion that you thought you didn't code hydration. Let's dig into this together, but remember each MAC has their own specific guidance that must be researched well before you determine how to write a policy for your department and this is as one of those areas that every organization should have one on file.

3:15 PM - 4:30 PM

5C:What the C-suite Should Know About Clinical Documentation Integrity (CDI) Programs

Deciding to implement, expand or reorganize your CDI program? This will walk session through the CDI program process from a continuum of care standpoint. Identifying and discussing key points of a successful program. Upon completion of this session, participants will be able to; Identify CDI Goals, Classify the structure of a successful CDI program, Look at work flow and associated Metrix for success, Examine collaboration, Discuss physician education, and Review Implementation strategies.

3:15 PM - 4:30 PM

5D:Billing and Denials

Learn the importance of how each role in physican office affects the revenue cycle. Insurance verbage and denial resolution.

3:15 PM - 4:30 PM

5E:Cardiothoracic Surgery From a Coder’s Perspective

Cardio Thoracic surgery includes procedures that are complex, time consuming, risky, and expensive. Consequently, there are a myriad of coding guidelines and payer policies that make the coding surrounding this specialty complex. In this session we will discuss CPT guidelines, NCCI edits, instructions found in CPT Assistant, and specialty society recommendations Attendees can expect to enhance their understanding of Cardio-thoracic surgery coding by hearing simplified explanations of coding guidelines and reviewing the highest risk, highest cost procedures, typical documentation recommendations review and ICD-10 coding associated with these services.

3:15 PM - 4:30 PM

5F:E/M Guidelines 2021 - Cardiology

This session is intended for the attendee who has seen the layout of the new guidelines and is ready to go a step further. In this session we will address the documentation issues surrounding the new guidelines that are unique to Cardiology. We will review cardiology cases and talk through education strategies for your providers.

Friday, August 14, 2020

Exhibit Hall

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8:00 AM - 9:00 AM

EH5:Networking Breakfast

Breakout Session 6

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9:15 AM - 10:30 AM

6A:General Coding

9:15 AM - 10:30 AM

6B:From Abrasions to Zika Virus: Life in the ER

We will take a deep dive into the patient experience in the ER (from triage to discharge), the importance of Medical Necessity in ER E/M leveling and auditing, and the finite details of ER coding (trauma, critical care, behavioral health)

9:15 AM - 10:30 AM

6C:Risk Adjustment

9:15 AM - 10:30 AM

6D:Revenue cycle

9:15 AM - 10:30 AM

6E:Deep Dive – The Incident-To Rule

9:15 AM - 10:30 AM

6F:E/M Guidelines 2021 - Office Visits with Minor Office Procedures

This session is intended for the attendee who has seen the layout of the new guidelines and is ready to go a step further. In this session we will address the documentation issues surrounding the new guidelines and how to apply these guidelines when minor procedures are performed in the office on that same date of service. Will combine the old ( modifier documentation) with the new ( new guidelines ) and consider the documentation requirements and reporting requirements.

Breakout Session 7

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10:45 AM - 12:00 PM

7A:What You Need To Know: COVID-19 Coding and Documentation

This course provides a comprehensive look at COVID-19 for HIM, coding and CDI healthcare professionals. Content will address COVID-19 background, WHO and CDC parameters for testing and clinical presentation, and interim/forthcoming coding guidance for ICD-10, HCPCS, and CPT®. The course will also cover clinical aspects of the virus in the form of respiratory complications, such as Acute Respiratory Distress Syndrome and pneumonia.

10:45 AM - 12:00 PM

7B:Deep Dive into Common Orthopedic Surgeries

We all become better coders as we gain a better understanding common orthopedic surgeries. This presentation will dive deep into and take a clinical look at common orthopedic surgeries. We will help paint the picture for these surgeries by reviewing operative notes as well. We will learn more about common knee, hip, and shoulder surgeries, so that attendees are better able to communicate with orthopedic surgeons about coding concerns.

10:45 AM - 12:00 PM

7C:ICD-10-CM Coding for COVID-19 Hospital Admissions

Hospitals across the nation and globally have been deeply impacted by the high number of COVID-19 patient admissions. The virus and its related conditions have not only impacted hospital capacity, utilization rates, patient care/outcomes, but also documentation, coding, billing and reimbursement procedures. Medical coders and CDI professionals were introduced to a new virus which required new diagnosis code(s), coding guidelines and internal facility policies. As an industry, we are all still learning how to apply these new guidelines to make sure critical data is captured for research and reporting, accurate codes are assigned and proper reimbursement made. During this session we will review the ICD-10-CM guidance for coding COVID-19 hospital stays. We will discuss the most common respiratory conditions seen alongside this virus and we will work through some of the nuances of “positive test,” “negative test,” and “presumed positive test” results. We will address variations in principal diagnosis code assignment for COVID-19 admissions where sepsis, pregnancy or trauma is also indicated. This session will also include a look at DRG assignments through case examples. We are all in this together, so come prepared to share your experience, concerns and successes.

10:45 AM - 12:00 PM

7D:Winning Tactics for New Provider Education

This presentation will cover the template and timelines that provide best outcomes for compliant providers. When to meet, how many cases to review, and how to sculpt the best education right off the bat.

10:45 AM - 12:00 PM

7E:Compliance and Ethics for Practice Administrators

Managing the overall financial picture of a practice while maintaining compliance can be a hard task. Driving key performance indicators and increasing revenue efforts can pose a conflict to compliance efforts. In this webinar we will discuss: • How to maintain a culture of compliance while still improving bottom lines • Key areas to watch for revenues vs compliance • Case examples • Tips on how you can achieve both a healthy bottom line and stay compliant

10:45 AM - 12:00 PM

7F:E/M Guidelines 2021 - Documentation Hurdles

The new guidelines for 2021 provide a new way to evaluate the documentation associated with medical decision making. We have been provided with expanded definitions of some familiar terms and definitions of some new phrases. Along with this is still the need to document with clarity. The expectation of thorough documentation did not go away. In this session we will review the documentation requirements that may pose the biggest hurdle for your providers to over come. We will discuss strategies to help your providers understand the documentation that will be necessary to explain their work.


Dedication to Quality: AAPC is dedicated to the delivery of top-level education to our members and attendees. To accomplish this, AAPC reserves the right to make any necessary program adjustments/changes (for example, industry updates, speaker changes, schedule adjustments, etc.) that we feel may provide you with the very best event/educational experience. CEUs are one-time use only.

Conference Venue

Gaylord Rockies Resort & Convention Center
6700 North Gaylord Rockies Blvd, Aurora, CO 80019

  • $285 includes taxes & fees (single / double occupancy)
  • $25 per additional 18+ guest, max 4 occupants
  • Check in time: 4:00 PM | Check Out time: 11:00 AM
Gaylord Rockies Resor

Location Map
Gaylord Rockies Resort & Convention Center | 6700 North Gaylord Rockies Blvd, Aurora, CO 80019

Denver International Airport (DEN)

Hotel direction: 6.3 miles SW

This hotel does not provide shuttle service.

  • Estimated taxi fare: 30 USD (one way)

Driving directions

Follow Peña Boulevard to Exit 5 for Tower Road. Turn left onto Tower Road. Turn left onto East 65th Avenue. Turn left on North Gaylord Rockies Boulevard. TOLL ROAD: Follow Peña Boulevard to exit 6A toward I70 South toward Colorado Springs. Keep left at the fort to continue onto E470 South. Take Exit 25 for 64th Avenue. Turn right onto 64th Avenue. Turn right on North Gaylord Rockies Boulevard.

Parking

  • On-site parking, fee: 29 USD daily
  • Valet parking, fee: 39 USD daily
  • DAY VALET: 0-4 hrs-$14, 4-8 hrs-$28; 8+hrs-$39; OLD HICKORY/SPA 3 hrs-$10; DAY SELF: 0-4 hrs-$8, 4-8 hrs-$18, 8+hrs-$29

Interested in getting your products and services in front of AAPC members? AAPC Regional Conferences offer the perfect venue for meeting, showing, and demonstrating what your company offers. This event offers table-top exhibits and has limited space, so reserve yours today.

Download the exhibitor prospectus

For more information or to reserve your spot, contact:
Victoria Fuentes | Office: 385-207-2288 | victoria.fuentes@aapc.com

Learn more about this and other AAPC exhibiting opportunities.

1. Talk to Your Employer - Over 80% of attendee's costs are paid by their employers. Don't be afraid to ask! Educate your boss on the benefits for both you and your company. Visit the employer justification page to help you prepare to talk to your boss.

2. Tell Your Friends - Conference is a blast, but it's even more fun with friends and colleagues. Be a good friend and inform them of the educational benefits.

3. Personalize Your Schedule - Look over the education and build the schedule that best fits your needs.

4. Make Your Travel Plans - Flight booked, check; hotel confirmed, check; Other activities, check!

How to Convince Your Boss

Anyone who's been to conference will tell you it's an incredible, career enhancing experience. But when you ask your employer to pick up the tab, we know you have to make a bold case for attending.

So here's a bit of advice on getting your manager or business decision maker to send you to AAPC Conference: It's not about you. It's about how you AND the entire team - in fact, your company - will benefit from the information and insights you'll gain.

By leveraging the steps below, we feel confident you can make a game plan, create your story and leverage your communication skills.

STEP 1

Be Prepared

  • Review the full conference agenda with over 50 sessions and map out your customized conference agenda. AAPC offers tracks across a variety of topics and disciplines, so you can choose a mix of sessions that benefit you personally and some that benefit your organization. You might even plan to show your manager the sessions and let them choose a few sessions they would like you to attend.
  • Download this persuasive letter for your boss. Include a few of the sessions you'd like to attend, and name-drop some speakers.
  • Ready your argument that attending conference will make you a bigger asset to your company.

STEP 2

Pick the Right Time to Talk About It

  • Lay the groundwork with the letter, then schedule a brief meeting to state your case in person.
  • Explain the ROI on sending you to the event.
  • Tell your manager you'll bring back best practices from leading experts, thought leaders and organizations.
  • Talk about why you are choosing the sessions you want to attend and how the skills will complement your capabilities and those of the organization.
  • Tell your manager conference packs a full year's worth of value into just 3 days.
  • Walk through the conference website to review the agenda and speaker lineup, adding credibility and transparency to your request.
  • Explain that you will take accountability and return ready to present your findings to the team and how they can be implemented into your current work processes.

STEP 3

Respond to Objections and Questions with Confidence and Detail

  • You probably already know the questions or objections your boss will have, impress your boss with your communication skills by being prepared to answer the expected AND unexpected.
  • Objection: "It's too expensive."Your response: "This isn't just a three-day conference; I see it as an investment. The learnings can have real impact on our organization's bottom line. I'll capture detailed notes from every session, so our whole team can learn along with me. And conference offers group and corporate discounts and discounted lodging."
  • Objection: "You can't be away from the office for several days."Your response: "I might be away from the office, but I will still be working when I can. WiFi will be available, and the schedule allows me to move between tracks and sessions. I'll be able to stay connected at the same time I’m gathering information and best practices that will take our team’s work to the next level."
  • Objection: "How do I know this a credible conference and a good use of your time? "Your response: AAPC is the world's largest training and credentialing organization for the business of healthcare, at over 180,000 members.

COMING SOON

COVID-19 INFORMATION

As we move ahead with planning and implementing the programming at our regional HEALTHCON, AAPC will continue to place high importance on facilitating measures that will ensure optimal health and sanitary conditions for everyone onsite during the event. We believe it is critically important for our community to remain adequately, properly and responsibly informed on COVID-19. As such, we are linking to the state’s website for current updates. http://gaylordhotelsclean.com/

We've changed our approach to 2020 Regional HEALTHCONS and here’s why: Nothing is more important than the health and safety of our members. We closely monitored the evolving situation with the Coronavirus outbreak to ensure we took every precaution to look after our members, speakers and employees. After careful consideration and reflection on our values, we decided to change the format of our 2020 Regional in-person events to be one hybrid event with an option for a virtual experience.

Our regional HEALTHCON event is scheduled to begin on August 12th in Denver, Colorado. Rest assured that AAPC remains diligent in ensuring that the safety and security of our attendees, staff and operational personnel remains the top priority.

GENERAL INFORMATION

  • When and where is Regional HEALTHCON?

    August 12-14, 2020: Gaylord Rockies & Resort - Denver, CO

  • Who can attend Regional HEALTHCON and virtual experience?

    We welcome everyone to our conference! For those unable to attend in-person, we’d love to meet you virtually.

  • How can I register?

    Register Here!

  • How much do the Regional HEALTHCON and virtual experience cost?

    Each event is available for registration at the following prices:

    Early Bird Registration through July 15th: $495
    Standard Registration starting July 16th: $595

  • What is included in my registration fee?

    Access to the latest updates in the industry, latest announcements from our CEO Bevan Erickson, general sessions and selected breakout sessions, up to 12 CEUs, a swag bag with T-shirt and other fun conference swag. 2 days of nonstop learning!

  • I am unable to attend the Regional HEALTHCON in person. Is there an option to attend virtually?

    YES! Regional HEALTHCON will be a hybrid event in which we will have live, on-site attendees, as well as attendees via a virtual platform who you can communicate and network with for the duration of the conference and after. You can register for the virtual experience from the Registration landing page on the AAPC website.

  • What is the Refund/Cancellation/Substitution Policy?

    Refund/Cancellation Policy: Cancellations received by June 12, 2020 will be granted a refund, less a $100 processing fee. If a cancellation is received between June 13 and July 31, a 50% refund will be granted. NO REFUNDS or CREDITS will be issued after August 1, 2020.

    Substitution Policy: If you can’t attend but would like to transfer your registration to another person, we’d be happy to do that for you. Please email conference@aapc.com.

    In the event that the conference has to go fully virtual due to state COVID restrictions, you will be transferred to a fully virtual event and the above cancellation policy will apply. AAPC will not be responsible for reimbursement of any participant’s expenses related to the cancellation or postponement of an event.

  • Can I switch my regional registration to HEALTHCON 2021 or a regional next fall?

    YES! Our staff will work with attendees to see what best fits their situation, including a transfer of registration fees for HEALTHCON Dallas 2021, which is scheduled for March 28-31. If that doesn’t work, we can switch your registration to our Fall 2021 Regionals held in Anaheim and Charleston.

  • How long do I have to move my attendance to a future event or transfer to another person?

    You have until two weeks prior to the event to switch your conference registration to a future event or transfer your registration to another member.

  • Do I need to download software to attend the virtual event?

    You will only need a computer with a web browser (Google Chrome, Apple Safari), an Internet connection and speakers. There will be no software to purchase. Stay tuned for instructions from us on connecting to the event.

  • What are the hours of the event?

    The hours of the event are subject to change. Check the agenda on the event website for the most up-to-date schedule.

  • What steps is the hotel taking to protect us from COVID-19?

    The Gaylord has issued a formal statement on how it is protecting its guests. To learn more, click here.

  • I booked my room through AAPC, what part of my room is already paid for?

    All local and federal taxes are pre-paid with your booking. You will be responsible for your meals and any incidentals.

  • How do I earn CEUs?

    At the end of each session, the speaker will provide a CEU code that you will put into your CEU tracker on aapc.com. You can also input this CEU code directly into AAPC’s app.

  • The conference is less than a week away and I still haven’t received my access link. What do I do?

    Please check your SPAM mailbox. If you are still unable to locate your access link, email us at conference@aapc.com and we will send you a personalized access link.

  • How do I access the conference app?

    You will receive an email a week prior to the conference with instructions on how to download and access the app.

  • How do I register for sessions and see the session slides?

    Once session selection is open, log into your Member Area and access the event portal under Purchases & Items. You should see an option to “Create/Modify Your Schedule.” This is where you’ll select sessions. After session selection has closed, you’ll then show access to the session slides prior to the event.

    Sessions can also be selected via the AAPC app, but will not be accessible two weeks prior to the event.

    Session slides will be accessible via the conference app. Stay tuned for more details on how to access the app and slides.

  • Does session selection close?

    Yes, two weeks prior to the event for both in-person and virtual. If you do not register for sessions by this time you will have to register onsite at our session selection stations, on the AAPC app onsite or wait in stand-by lines to get into the session of your choice. For those attending virtually, you will need to contact conference@aapc.com for further assistance.

  • When are session slides available for me to download?

    Session slides will be available two weeks prior to the event.

  • The event is in less than two weeks and some of the session slides are not available?

    If a session slide is not available, we have not yet received it from the speaker. As soon as slides are received, we will make them available (two weeks prior to the event).

  • Plans for our future events and dates:

    We have many great locations booked for the future! Check out all of our upcoming conference dates!

    HEALTHCON 2021 Dallas: March 28-31, 2021
    HEALTHCON Regional-West 2021 Anaheim: September 8-10, 2021
    HEALTHCON Regional-East 2021 Charleston: October 2021 – Exact Date TBD
    HEALTHCON 2022 Washington DC: March 27-30, 2022
    HEALTHCON 2023 Nashville: May 21-24, 2023
    HEALTHCON 2024 Las Vegas: April 14-17, 2024

    We look forward to one of our upcoming events as an opportunity to gather the AAPC community in-person and reconnect! In the meantime, thank you for your understanding and ongoing enthusiasm for AAPC and our community.

Don't Miss Out!

Sessions
Get inspired during any of our 50+ breakout sessions
Industry Leaders and Experts
Build your network and connect with industry leaders and experts
Conference speakers
Take the opportunity to hear our world class conference speakers
Product Makers
Meet the makers of products you use every day

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