Ask an AAPC Expert

Ask An Expert

Now you can get answers to tough coding, billing, auditing, practice management or compliance questions from a source you trust. Unsure of a code? Save yourself from denials and Ask the Experts so you can be confident in your answer the next time it comes up.


To ensure the accuracy, each response is reviewed by two experts before being sent back to you.


Receive your response from an AAPC Expert—with rationale—in two business days or sooner.

Minimized Denials

When it comes to coding, it’s always better to be certain. Don’t risk a denial, just purchase your question(s) and you’ll have the answer you need.

Please note: Our Ask An Expert service does not include on-the-job training, addressing the full scope of your organization’s medical coding or auditing needs, or reviewing entire cases from beginning to end. If you’re interested in a full-service consultation, we offer a suite of consultative services, which you can learn about here.

By purchasing Ask an Expert services, you agree to the following terms:

AAPC expressly disclaims responsibility or liability for any adverse outcome from the misuse of the answers provided for any reason, including but not limited to, undetected inaccuracy, opinion, and analysis that might prove erroneous or amended, or a questioner’s misunderstanding or misapplication of extremely complex topics.

Ask an AAPC expert is a consulting platform but does not operate as a third party coding vendor. The scope of the solicited response will address the needs within each question, but not serve as means to resolve/complete the case at hand.

AAPC cannot refund already-answered questions if you are unhappy with the answer.

Buy "Ask an AAPC Expert"

AAPC Expert-Question Submission (1 question)

Price: $50.00
Member Price: $25.00

Frequently Asked Questions

Don’t see your question? Submit inquiries through the contact us page.

Ask an AAPC Expert is a service that allows you to ask questions to medical coding experts who will then review the question and provide a response to your question, along with their rationale behind it. Our experts are not available to provide on-the-job training or address the full scope of you or your organizations medical coding needs. We encourage you to exhaust the resources immediately available to you (i.e. coding reference books, historical cases, coding experts within your organization / network) before submitting a question. The AAPC experts cannot be responsible for or required to code entire cases from beginning to end.

The AAPC Expert team includes seasoned professionals from all facets of the business of healthcare.

AAPC Experts are available to answer questions related to the following subjects: medical coding, billing, auditing, practice management or compliance. Please note that we will not code your cases. This service is meant to support you when you face a question while coding.

*Be advised this service is intended to address aspects of specific cases, not act as resolution to an entire case.

Yes. The questions expire within one year (365 days) after purchase.

An expert will respond to you within 3 business days (72 hours). However, this time frame may vary depending on the nature, length, and complexity of the case. If your question is submitted after 5:00 pm MST or on a national holiday, it will not be logged until the next business day.

You will receive an email notifying you that there is a response waiting. You will also be able to see a notification within your member area.

It is best to include as much relevant information as possible about your case to ensure the AAPC expert can provide the most accurate response. All information will be kept confidential and compliant with HIPAA.

Once purchased, you will be able to access your questions through your My AAPC Portal. Log into your AAPC account, hover over My AAPC, and click Ask an Expert. From there you will be able to see previously asked questions, responses and the option to ask a new question.

No. While Ask an Expert is housed within Codify, a user doesn’t have to have Codify in order to access their questions and answers.

With certain exceptions, products purchased from AAPC may be returned for a refund. Products must be submitted for a return within 30 days from the purchase date to be eligible for a refund. Ask an Expert questions must be unused in order to receive a refund. Refund requests may be submitted in writing or verbally to AAPC.

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