Measuring Coder Productivity: A How-to Guide
There are many benefits to setting productivity standards for your medical coders. But starting the process can be overwhelming. After all, there is no national standard for the appropriate number of cases to be coded each hour. In this eBrief, Pam Brooks, MHA, COC, PCS, CPC, breaks down how to measure — and improve — your coding team’s productivity.
Download the eBrief to learn:
How to determine productivity standards for your practice
How to track productivity and accuracy data
Steps to take when coders struggle
Reasonable expectations and accommodations
About the author
MHA, CPC, COC, PCS, AAPC Fellow
Pam Brooks, MHA, CPC, COC, PCS, AAPC Fellow, is manager of regulatory billing audit at MaineHealth. She is responsible for the corporate billing auditing and compliance program, serving nine hospitals and several other healthcare facilities. Previously, she led a team of professional and technical fee coders and auditors for a N.H. community hospital. She is a member of the Portland, Maine local chapter and currently serves on the HEALTHCON Education Committee. She served on the 2015-2018 National Advisory Board and is a frequent contributor to Healthcare Business Monthly. She speaks regionally and nationally on coding, auditing, and career development topics. Brooks holds a bachelor’s degree in adult education and workplace training from Granite State College and a master’s in health administration from St. Joseph’s College of Maine.