Risk Adjustment: Challenges, Benefits & the Future


Dr. Rulph Lamour, an expert in Risk Adjustment and Quality Improvement with over 20 years' experience, sits down with Lori Cox, to answer questions like:

  • How can organizations benefit from improved documentation for risk adjustment coding?

  • What are some of the challenges with physicians related to risk adjustment?

  • What is the future of risk adjustment? Will it be impacted by the COVID-19 pandemic?

About the author

Lori Cox

Lori has 20 years of experience working in the business side of medicine. She began her career in patient accounts and then moved into billing and coding for a multi-specialty clinic. She was eventually promoted to billing supervisor and then to compliance officer, where she wrote, maintained, and trained employees and providers on fraud and abuse. In 2015, Cox received her MBA from Quincy University in Quincy, Ill. She has traveled the country educating coders and physicians on complex coding topics such as hem/onc and E/M guidelines. Cox is the member relations officer for AAPC's National Advisory Board, an active member of her AAPC local chapter, and regional director for AAPC Services.

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