Shadowing Your Providers: An Auditing Solution


Have a provider that keeps failing their documentation audits? We’ve been there!

In this webinar, Lori Cox, MBA, CPC, CPMA, CPC-I, CEMC, CGSC, CHONC, lays out how and why to send an auditor to shadow the provider. The auditor follows the provider around for an entire day — like an intern or a resident — and offers real-time suggestions and/or an executive summary report documenting their findings. Lori discusses several tips for a successful provider shadow, along with the pros and cons, such as: 

  • How to create a shadowing process with your providers

  • What you should look for along the way

  • When you should use internal auditors vs. external auditors

  • How to draft a report of your findings

  • Why communicating the results to your providers is the most important part of the process

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*Please note this webinar has not been approved for AAPC CEU credit.

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