Shadowing Your Providers: An Auditing Solution

Have a provider that keeps failing their documentation audits? We’ve been there!

In this webinar, Lori Cox, MBA, CPC, CPMA, CPC-I, CEMC, CGSC, CHONC, lays out how and why to send an auditor to shadow the provider. The auditor follows the provider around for an entire day — like an intern or a resident — and offers real-time suggestions and/or an executive summary report documenting their findings. Lori discusses several tips for a successful provider shadow, along with the pros and cons, such as: 

• How to create a shadowing process with your providers

• What you should look for along the way

• When you should use internal auditors vs. external auditors

• How to draft a report of your findings

• Why communicating the results to your providers is the most important part of the process

Fill out the form to gain access to this free webinar.

*Please note this webinar has not been approved for AAPC CEU credit.