Revenue Cycle Management: Simplifying A Complicated Process 

In Revenue Cycle Management: Simplifying A Complicated Process, we take a deep dive into healthcare revenue and how it's impacted by the industry's frequent changes and unforeseen challenges. Broken into four parts, this eBrief provides an in-depth analysis of the revenue cycle — and what steps you can take to ensure a successful RCM process.

  • Part I: An Introduction to RCM

  • Part 2: Patient Service and Treatment and Claims Submission

  • Part 3: Remittance Processing, Denial Management, and Back-end Patient Collections

  • Part 4: A How-to Guide for A Successful RCM Process

Presented By

Jessica Whitney

Jessica Whitney

CPC/CPMA Audit Manager

Jessica began her career in healthcare over 20 years ago at Blue Cross of Idaho working in both provider relations and claims. After several years she transitioned to practice management and has managed in both small, privately owned as well as large multi-specialty hospital-owned practices. She has spent over 20 years refining her expertise in practice management with a strong focus in revenue cycle management for practices of all sizes. Jessica also has in-depth knowledge of the credentialing and contracting process as well as experience in reimbursement analysis. Jessica is a national speaker and author. In her current role as Director of Operations with AAPC Services she works with a variety of clients helping them improve their revenue cycle processes.

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