Our office handles trauma patients (hand). We have a hospital trauma service that is denying our claims when we bill with a 99231 or 99232. They state that we should be billing with a 99251 or 99252. Our office disagrees as the dr is not just giving his opinion but taking over the care for the hand.
We have all the documentation from the hospital service to back up our submission of the "corrected claim" with the 99251 or 99252. Should we continue to bill appropriately with the 99231 or 99232 and get the denial and then send the "corrected claim"? Or would it be appropriate to initially bill with the 99251 or 99252 as we have the documentation from the trauma service that they will only process payment under these codes?
Thank you for your responses,
We have all the documentation from the hospital service to back up our submission of the "corrected claim" with the 99251 or 99252. Should we continue to bill appropriately with the 99231 or 99232 and get the denial and then send the "corrected claim"? Or would it be appropriate to initially bill with the 99251 or 99252 as we have the documentation from the trauma service that they will only process payment under these codes?
Thank you for your responses,