Chronic Care Management Program: How-to Guide


A Chronic Care Management (CCM) program provides a more efficient way to care for patients with two or more chronic conditions; and when done right, it results in four important benefits:  

  1. Enhanced patient experience 

  2. Reduced costs 

  3. Improved healthcare outcomes 

  4. Improved clinician experience 

 In this eBrief, Samuel L Church, MD, MPH, CPC-I, CPC, CRC, FAAFP, breaks down how to create an integrated and comprehensive CCM program that results in a high performing, patient-centered medical home. 

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