Certified Physician Practice Manager (CPPM®) - Certification Exam

Managing a physician's office requires a wide range of skills. The responsibilities are broad and require detailed management of multiple processes, including the revenue cycle, compliance regulations, human resources, health information, and general business processes. Practice management can be a challenging yet rewarding profession. The Certified Physician Practice Manager (CPPM®) credential is a logical next step for individuals with a lot of experience in many areas of healthcare and who are ready to advance their careers into a physician practice management position. Experienced practice managers will benefit from the broadened skillset and validation of their knowledge and expertise in this profession.


How Much Do CPPMs Earn?

It isn't easy managing a physician's office, which is why practice managers earn a good income. And AAPC's 2019 Salary Survey defines 'good', showing that CPPMs average $71,004 annually—29.15% more than the average $54,980 salary of health information technicians. Depending on where you live, your responsibilities, and the place of employment, a CPPM's salary will vary. Click here to calculate the average CPMA salary in your area.

CPPMs demonstrate expertise in:

  • Understanding the various types of insurance plans
  • Healthcare business processes, workflow, and reform
  • Fraud, abuse, and corporate compliance
  • Quality initiatives and healthcare
  • Medical office accounting, physician reimbursement, and revenue cycle management
  • Human resource management
  • Marketing and business relationships
  • HIPAA and data security
  • Health information technology, electronic health records, and health information exchange
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The CPPM® Certification Exam

  • 200 multiple choice questions (proctored)
  • 5 hours and 40 minutes to finish the exam
  • 1 free retake
  • $399

The CPPM® exam thoroughly covers

  • Types of Health Care Providers
  • Medical Practice Staff
  • Patient Visit Process
  • Leadership
  • Management
  • Effective Communication
  • Efficiencies
  • American Recovery and Reinvestment Act
  • Provision of Health Care Reform
  • HITECH Act
  • Accountable Care Organizations
  • Fraud and Abuse
  • Federal False Claims Act
  • Corporate Integrity Agreements
  • Compliance Plans
  • Malpractice
  • Stark Law
  • Anti-kickback
  • CLIA
  • OSHA
  • Risk Management
  • Quality Improvement
  • Benchmarking
  • Physician Quality Reporting System
  • Plan, Do, Check, Act
  • Analysis of Financial Reports Accounting Methods
  • Budgeting
  • Purchasing
  • Chart of Accounts
  • Accounts Payable
  • General Principles of E/M Coding and Documentation (Will not be required to code on the exam)
  • General Principles of Billing
  • Types of Reimbursement
  • Payment Polices
  • Denials
  • Code set principals
  • Revenue Cycle Management
  • Analysis of Revenue Cycle Management Reports
  • Accounts Receivable
  • Collections
  • Denials Management
  • Bad Debt Management
  • Hiring and Termination Process
  • Compensation and Benefits
  • Labor Laws
  • Employee Performance Evaluation
  • Provider Credentialing
  • Strengths, Weaknesses, Opportunities and Threats (SWOT) Analysis
  • Brand Development
  • Patient Surveys
  • Marketing Materials
  • Relationships with Hospitals
  • Purchasing and Negotiation Skills
  • Workflow
  • Scheduling
  • Office triage
  • Medical office design
  • Covered Entities
  • HIPAA Privacy
  • Business Associates
  • EMR Selection
  • EMR Implementation
  • Meaningful Use
  • HITECH Act
  • Electronic Data Interoperability
  • Health Information Organization
  • E-Prescribing
  • Telemedicine
  • Patient Monitoring Devices
  • Clinical Decision Support
  • Disaster Recovery Planning
  • Precautionary Measures
  • Policy and Procedures for Disaster Recovery

Approved References for use during Examination

Reference materials are not required to take the CPPM exam. If the examinee prefers to bring a reference, the following references are allowed and should only be printed directly from the official websites. Notes are only allowed on the printed side of the documents:

  • We recommend having an associate’s degree.
  • Pay examination fee at the time of application submission.
  • Maintain current membership with the AAPC.
    • New members must submit membership payment with examination application.
    • Renewing members must have a current membership at the time of submission and when exam results are released.
  • All exams will be reported with exact scores and areas of study (65% or less).


Each examination is separate and distinct. To obtain all certifications, each examination must be taken separately and passed. Continuing Education Unit (CEU) submissions are required for all certifications. For CEU requirements please see our CEU Information page.

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