Secondary Payers

Cindyev67

Networker
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I need to know how to bill a patient who has both primary and secondary health insurance. If the patient's secondary carrier's payment doesn't fully cover the patient's co-pay/deductible/coinsurance portion, what amount is the patient then responsible for? If the provider is bound to the primary carrier's contracted fee, regardless of what the secondary allows, does any remaining charge exceeding that contratced amount get billed to the patient or written off?
 
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