The Pulse: Benchmarking for Better Patient Care & Streamlined Operations

Audio

In this episode of The Pulse, Lori Cox sits down with special guest Tracy Bird to delve into the world of benchmarking. They discuss how benchmarking can improve various aspects of healthcare practice management, including cost reduction, operational efficiency, and patient outcomes. You’ll learn: 

  • Key benefits of benchmarking for healthcare practices 

  • How to use benchmarking data to streamline your revenue cycle and reduce costs 

  • Role of AI in benchmarking and its impact on the future of healthcare 

  • Connection between benchmarking and social determinants of health 

  • Importance of a collaborative team effort in making data-driven decisions for better patient care 

Listen above for best practices to harness the power of benchmarking to improve performance, productivity, and efficiency at your organization. 

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About the author

Lori Cox

Lori Cox has over 25 years of experience working in the business side of healthcare. She began her career in patient accounts and then moved into billing and coding for a multispecialty clinic. She was eventually promoted to billing supervisor and then to compliance officer, where she wrote, maintained, and trained employees and providers on fraud and abuse. Currently, Cox works for AAPC Services as Director of Client Engagement, performing audits and education for clients across the U.S. She has spoken at HEALTHCON and regional conferences and has traveled the country educating coders and physicians on complex coding topics such as hem/onc and E/M guidelines. Cox is the past member relations officer for AAPC’s National Advisory Board.

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