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Effective Communication Skills

Presenter MariaRita Genovese, CPC
Broadcast Date 10/12/2016
Time 10:00am PT / 11:00am MT / 12:00pm CT / 1:00pm ET
Presentation Length 60 minutes
Price $65 (Non-members $85)
Effective Communication Skills Webinar

Understanding the Essence of Effective Communication

Communication is about more than just exchanging information. It's about understanding the emotion and intentions behind the information. Effective communication is also a two-way street. It’s not only how you convey a message so that it is received and understood by someone in exactly the way you intended, it’s also how you listen to gain the full meaning of what’s being said and to make the other person feel heard and understood

MariaRita Genovese, CPC

About The Author

MariaRita Genovese, CPC

Maria Rita (Rita) Genovese, CPC, PCS 
Rita currently serves as president of the Greater Philadelphia Chapter of the AAPC, after serving as chapter president and vice president in 2008, 2010, 2012 and 2015. She is a former member of the AAPC’s National Advisory Board, and is currently a member of the Chapter Association Board of Directors of the AAPC. 

Rita is the Director of Revenue Cycle for MD Anderson Cancer Center at Cooper.  She has over 20 years of experience in billing and practice management, most recently in the areas of family medicine and medical oncology.  She is active in educating the physicians and staff in medical coding and compliance regulations.

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